Payback - How Does It Work?


In order to better understand how Payback operates and the systems we have in place for the recovery of your funds,we have compiled a series of frequently asked questions.




An average case may take anywhere from a few weeks to several months, depending on the complexity of the case and the cooperation of all parties involved. We strive to expedite this process as much as possible, which is why our team includes experienced professionals who work diligently to recover your funds as soon as possible, even though this unique process takes time.

There is no upfront cost to you. Our fees are contingent upon the successful recovery of your funds, meaning we only get paid if we win your case.

Each case requires a significant amount of man-hours to investigate, process, and bring to successful completion. We charge a fixed fee to cover the costs of producing the investigation

Payback is based in Israel.

Payback is regulated by the Financial Conduct Authority (FCA).

The services are provided by and/or under the supervision of licensed attorneys. We primarily collaborate with a team of experts, including legal professionals, to conduct the investigation

We are an authorized and regulated Israeli company, based outside of the UK, hence we comply with the relevant legal exemption that applies to us. However, we do adhere to all relevant legal parameters as we go about securing the recovery of your lost assets.

No, our services do not include court representation. But, our methods of recovering your lost money involve Alternative Dispute Resolution outside of court in order to speed up things. So we deal with the banks and relevant agencies that made the relevant transaction. We found this is a far more effective means of securing the recovery of the funds.

It doesn’t matter where you are based, our team can help you get your money back. So if you have the relevant documentation needed, we can help you regardless of your location.



If you still have questions regarding any of these topics or anything else, we’ll be happy to provide information or advice.

You can contact us via email, or visit our contact page for relevant details.